Customer Support Executive – English / Tamil at Teams24
full-timeRemote₹15,000 - ₹18000
Submission Deadline
Monday, August 31, 2026(27 days left)
About This Role
We're hiring a Customer Support Executive fluent in English and Tamil to handle customer queries and deliver a smooth, professional support experience. This is a great fit for freshers looking to start a career in customer support, as well as experienced candidates who enjoy helping people. Clear communication and a friendly, patient attitude matter most — full training will be provided.
Responsibilities
- Handle customer queries across calls, email and chat in English and Tamil
- Understand each customer's issue and provide clear, accurate and timely resolutions
- Escalate complex or technical issues to the relevant team with proper details
- Follow up on open queries and keep customers updated until closure
- Maintain accurate records of customer interactions and resolutions
- Deliver a professional, helpful experience with every interaction
- Meet response-time and quality standards set by the team
Requirements
- Fresher or up to 3 years of experience in customer support or a customer-facing role
- Fluent in English and Tamil — both spoken and written
- Good communication and listening skills with a patient, friendly manner
- Willingness to learn and follow support processes
- Basic computer proficiency (email, chat tools, typing)
- Reliable internet and a quiet remote work setup
- Comfortable working in assigned shifts
Perks & Benefits
100% remote, work from anywhere in India
Full onboarding and training — freshers welcome
Supportive team and a clear path to grow into senior support roles
Ready to join us?
We're excited to hear from you. Take the next step in your career today.
Teams24